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Dunson and Associates
Associate 119

Infrastructure Architect

This Infrastructure Architect has extensive experience in design, installation, maintenance and support. This associate has a Masters of Systems Analysis and a Bachelors of Science in Engineering with over twenty years of diversified experience. Proven abilities in problem solving and building team relationships with customers, suppliers, and peers. Experience and education include infrastructure architect, Network administration, server and workstation support, databases, quality and manufacturing engineering, contract administration, production planning and supervision.

PROFESSIONAL EXPERIENCE

Infrastructure Architect, System/Network Administrator, Developer
Reynolds Generation Series Suite, a total information solution for automobile retailers. Designed server environment for integrating custom hardware/software solution in customer's network environment.

  • Designed server environment for use at customer's facilities including Active Directory, group policies, and security for RGS Suite a total information solution for automobile retailers.
  • Architect for the installation and disaster recovery processes used for our customers.
  • Designed systems environments for servers, Windows NT/2000, database, security, and server management applications.
  • Architect / implemented thin-client technologies.
  • Weighted cost / benefit of deploying windows 2000 terminal services with and without Citrix. Analysis included expenses associated with purchase, network, management and support.
  • Designed client management and deployment process.
  • Provided support to our backline support organization to resolve the most difficult issues with our customers systems. Supported and corrected issues related to operating system, user access, printing, network (LAN and WAN) and application.
  • Designed automated installation and configuration process NT/2000 servers and client workstation applications.
  • Traced several problems with Microsoft's operating system that resulted in Microsoft issuing related TechNet articles and correcting their code.

Tecolote Research Inc.
LAN / Network / System Administrator, Configuration Consultant

  • Integrated custom application into customer's environment.
  • Upgraded - integrated corporate email.
  • Migrated from Novell to Windows NT.
  • Responsible for: Installation, configuration, and troubleshooting of client/server and data warehouse applications. Developed and implemented configuration changes to customer's networks without modifying their preferred method of managing their customers and network. The changes allowed custom-built software to operate in client/server environment with no visible change to the users and ease of maintenance. Design showed administrators how to push down needed changes and centrally manage configuration.

Sumaria Systems Inc./Frontier Engineering Inc.
System/Network Administrator, Computer Support Engineer, Database Programmer Analyst

  • System / Network Administrator (1200 users)
  • Systems / Network Administrator (WPAFB Comptroller)
  • Computer Support Engineer, Database Programmer Analyst
  • Worked with team on the migration / combination of various Novell and NT networks into a single region with 1200 user accounts.
    • Migrated desktop applications and mail. Mail included Group Wise, Beyond Mail and Mail Works.
    • Coordinated PC technicians to develop single baseline desktop configuration.
    • Reduced migration time of a PC to less then an hour.
    • Regained control of 2000 IP addresses by implementing DHCP.
    • Automated account creation process.
    • Implemented user home directories easing Novel user's migration concerns.
  • Totally Managed and serviced network servers and users PC's for Comptroller operation at Wright Patterson Air Force Base. Duties include total responsibility for servers and desktop PCs, solving all technical challenges associated with mandated changes, provide total support on all customer questions. Availability of managed servers is above 99.99%.
  • Designed and implemented data protect plan for LAN users.
  • Provided classroom training to over 100 users in Exchange and Schedule +. Resulted in smooth transition from Dec MailWorks (Teamlinks Client) to MS Exchange and Schedule +.
  • Provided computer support services throughout Wright Patterson Air Force Base. Resolved problems including: software configuration issues, connectivity and communication issues. Configured and installed specialized software.

Kroger
Support Analyst - (Summer Internship)

GE Aircraft Engines
Product Quality Engineer
Engineer / Materials and Process Specifications, Contract Administrator

General Electric
Manufacturing Management Program

EDUCATION
MS - System Analysis - Miami University (Oxford, Ohio)
BS Engineering - University of Hartford (West Hartford, Connecticut)

Dunson & Associates is an Office and IT Business Solutions Company.
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