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Career Column:

Solving Business Problems Step-by-Step

When was the last time you found yourself wrestling with a business problem that you thought had already been resolved? It happens all the time. Many business problems -- from understaffing to threats of a corporate take-over -- arise due to issues or conflicts with finite resources such as people, processes, equipment, soft/material resources, time, measured spaces, and money/budgets.

This column will look at how problems can become opportunities when effectively addressed through a methodical approach based on the five specific steps. A step-by-step approach can prevent repeating the same problem in different disguises. Such an approach can guide individuals and entire teams to a longer-term, higher quality, transferable solution that satisfies management, frontline leaders, and customers

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